Some customers have noticed that when CSF Firewall is installed and active if you try to ping the server some packets are lost, but when I disable it – results are okay. The solution for this is to increase the ICMP_IN_RATE value from 1/s to 20/s.
To do so login to your WHM go to ConfigServer Security & Firewall and there click on Firewall Configuration button and on that page locate ICMP_IN_RATE (CTRL+F can help you locate it) and then increase it’s value from 1/s to 30/s. Scroll all the way down and pres “Change” button to save the changes. Restart the firewall and test it again.
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